FOOD & BEVERAGE LEAD - Ballparks of America

BPA SFM, LLC

LOCATION: Branson, MO

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: FULL-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Ballparks of America is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Gardendale, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Ballparks of America is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Food & Beverage Lead will effectively manage all aspects of a food & beverage area. This position is responsible for delivering an exceptional food, beverage, and service experience for all our guests.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Directly align with the venue's Mission Statement and Core Values
• Manage the daily production, preparation & presentation of all food for the facility's concessions and special events to ensure quality consistent product is produced that meets standards
• Assist in training, mentoring, and supervising all food & beverage team members
• Open, supervise, operate, and close concession's locations throughout the venue
• Monitor quality control constantly
• Assist F&B Manager in weekly and monthly inventory counting
• Effectively manage all cooler, freezer, and dry storage areas in assigned food & beverage area
• Ensure highest levels of food safety & sanitation are being maintained
• Communicate kitchen equipment repair needs in a timely manner
• Operationally manage Health and Safety practices to ensure inspection compliance that result in A scores
• Record information about inventory and health practices
• Effectively manage customer complaints and suggestions
• Effectively manage the food & beverage aspect of a food & beverage area during events
• Manage the efficient use of supplies during events
• Effectively train, develop, and hold hourly Team Members accountable
• Complete special projects and daily assignments as directed by F&B Manager

THE IDEAL CANDIDATE HAS:

• Proven success of effective leadership in a high-volume concessions/food & beverage environment
• Experience and success in supervising staff in order to effectively execute a successful shift
• Experience and success in customer service and leadership
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

MINIMUM QUALIFICATIONS:

• Must be at least 21 years old
• 2+ years of food & beverage experience in a leadership role
• Food Safety Manager and ServSafe Certifications are preferred
• Requires good communication skills, both verbal and written
• Must have strong leadership and mathematical skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to maintain focus in a high-volume, fast paced environment
• Must be able to work under pressure, be decisive, and work well in a group setting
• Ability to motivate employees and prioritize
• Must be able to work irregular shifts to include nights, weekends, holidays as needed

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push
• Will be required to operate a computer
• Facility has intermittent noise