EVENTS SUPERVISOR - Advent Health Sports Park at BluHawk

BSP SFM, LLC

LOCATION: Overland Park, KS

DEPARTMENT: EVENTS

REPORTS TO: EVENTS MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Advent Health Sports Park at BluHawk is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Overland Park, KS. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

AdventHealth Sports Park at BluHawk is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Events Supervisor supports facility usage and scheduling and helps manage the facility's non-sports programs, including special events, trade shows, meetings, banquets, and other programs. The Events Supervisor works closely with the Events Manager and other departments (Operations, Marketing, F&B, etc.) on event execution, staffing, and daily operations. This role directly supervises part-time event staff and supports front-of-house service and guest experience.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO:

• Assist with planning, setup, execution, and breakdown of events on the facility's events calendar
• Support the Events Manager with implementation of new programming and recurring events
• Coordinate schedules for program/activity providers and part-time staff as assigned
• Supervise part-time staff during events and recreational programs while enforcing departmental rules and regulations
• Serve as an on-site point of contact for select events and support with bookings and basic contract details as directed by the Events Manager
• Monitor day-of event operations, guest flow, and service standards for event programs and special activities
• Provide support to other operations leaders and staff during events
• Help execute programming and events for various markets (corporate, group, adult/youth/family, special interest groups)
• Assist with tracking event attendance, basic revenue reporting, and other key metrics for the Events Manager
• Support sales initiatives for special events, birthday parties, and community events through great service and guest follow-up
• Help build relationships with guests, groups, and community partners to encourage repeat business
• Assist with coordination of third-party partners and vendors during events
• Help train, coach, and motivate part-time event and front desk staff
• Participate in event setup and execution; attend scheduled events and meetings; assist other departments during outside or special events as needed
• Assist with creating and promoting programs and activities (flyers, basic social posts, talking points, etc., as directed)
• Help oversee Front Desk operations during events, including customer service, checklists, and opening/closing procedures
• Serve as Supervisor on Duty on weekends or during events as scheduled
• Perform additional tasks as assigned by the Events Manager or venue leadership

MINIMUM QUALIFICATIONS:

• Associate degree in recreation, hospitality, sports management, or related field preferred; equivalent experience considered
• Must have proven track record of developing, marketing, and selling recreation and training programs
• Must have excellent interpersonal, problem-solving, and negotiating skills
• Must be a team player
• Must have excellent verbal and written communication skills
• Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
• Must be able to work flexible schedules including weekends, nights, and holidays
• Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period of time

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend
• Will be required to operate a computer
• Facility has intermittent noise