CUB SPORTS PROGRAM MANAGER (Ages 2-5) - CROWN SPORTS CENTER

CSC SFM, LLC

LOCATION: Fruitland, MD

DEPARTMENT: SPORTS

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (NON-EXEMPT)

LEARN ABOUT OUR CUB PROGRAMS HERE

https://playatcrown.com/cub-sports/

ABOUT THE COMPANY:

Crown Sports Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Fruitland, MD. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Crown Sports Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. 

POSITION SUMMARY:

The Cub Program Manager owns the full experience of Crown's early childhood sports programming.

This includes:

• Program development

• Enrollment growth

• Coach training

• Parent communication

• Staff accountability

• Operational excellence

You are responsible for ensuring that every Cub session feels:

• Organized

• Energetic

• Age-appropriate

• Safe

• Professional

• Fun

This role requires leadership, energy, emotional intelligence, and operational discipline.

May be required to aid in coaching other sports and programs as needed.

WHAT YOU WILL OWN

Program Excellence

• Design and execute structured curriculum for ages 2–5 across all Cub sports

• Ensure every session runs on time, organized, and professionally

• Continuously improve drills, rotations, and engagement strategies

• Maintain high safety and risk management standards

Enrollment & Growth

• Track and report enrollment numbers and retention metrics

• Collaborate with marketing to drive new registrations

• Build relationships with local preschools and daycares

• Identify opportunities to expand offerings and seasons

Staff Leadership

• Recruit, train, and develop Cub coaches

• Hold staff accountable to Crown standards

• Run regular staff development meetings

• Provide direct performance feedback

• Model high energy and professionalism on the floor

Parent Experience

• Serve as primary point of contact for Cub families

• Communicate clearly and proactively

• Address concerns quickly and professionally

• Build trust and long-term loyalty with families

Operations

• Manage equipment inventory and setup standards

• Coordinate scheduling and staffing

• Utilize facility management software efficiently

• Track attendance and program data weekly

WHO WE ARE LOOKING FOR

You may be a strong fit if you:

• Naturally bring high positive energy into a room

• Love working with young children and families

• Believe early sports experiences shape confidence for life

• Have strong organizational and leadership skills

• Are comfortable holding others accountable

• Are action-oriented and solution-focused

• Care deeply about professionalism and details

REQUIRED EXPERIENCE

• Proven experience leading youth programming (preferably ages 2–6)

• Experience supervising and developing staff

• Experience building or growing programs

• Strong communication skills (verbal and written)

• Comfortable using scheduling and management software

• Willingness to work evenings and weekends

• CPR/First Aid certified (or willing to obtain)

WORKING CONDITIONS

• Must be able to lift 50 lbs

• Must be comfortable working on the field/floor for extended periods

• Indoor sports environment with intermittent noise

WHY THIS ROLE MATTERS

For many families, Cub is their first experience at Crown.

This role shapes:

• How children view sports

• How parents view our facility

• Whether families stay with us long term

It is a leadership role with growth responsibility.