GENERAL MANAGER - Lima Community Aquatics Park

The Sports Facilities Management, LLC

LOCATION: Lima, OH

DEPARTMENT: OPERATIONS

REPORTS TO: VP OF VENUE MANAGEMENT

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Lima Community Aquatics Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The General Manager is responsible for the financial and operating performance of the facility. The objectives for this position include:

• Optimizing overall financial sustainability
• Creating a positive relationship with the client and stakeholders
• Creating a culture of accountability which supports the organizational values
• Meeting or exceeding annual growth objectives
• Facilitating staff collaboration
• Employee retention and staff development
• Development of employee and operating policies
• Implementation of major organizational initiatives
• Manage overall Food and Beverage operations
• Manage overall event operations

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Analyze operations to evaluate the performance of the facility and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
• Appoint team leaders or managers and assign responsibilities to them
• Confer with city leaders, advisors & support team, and team members to discuss issues, coordinate activities, and resolve problems
• Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
• Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
• Direct, plan and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
• Implement corrective action plans to solve organizational or departmental problems
• Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
• Represent the organization and promote its objectives at official functions, or delegate representatives to do so
• Serve as liaisons between organizations, shareholders, and outside organizations
• Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
• Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
• Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
• Prepare budgets for approval, including those for funding and implementation of programs
• Review reports submitted by staff members in order to recommend approval or to suggest changes
• Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
• Any additional duties assigned by the VP of Venue Management

AQUATIC OPERATIONS:

• Strategically organizes, develops, schedules, and supervises day-to-day operations of the entire facility which includes aquatics, food and beverage, party coordination, staffing, cash controls, opening and closing procedures, employee retention, staffing schedules, and coordination of all activities
• Maintains all logs, files, reports, communications, and electronic data relating to water quality inspections, incidents, maintenance reports and any other general daily reports
• Maintains high standards of cleanliness throughout the facility including locker rooms, pool, pool deck, facility grounds and all surrounding areas
• Develops strategic plans for increasing profitability using a combination of sales building and cost control
• Expert level experience with organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
• Manage and oversee the scheduling of parties and rental of the facility
• Manage and oversee admissions, sales, registrations, attendance, and monies from season passes, passbooks and programming
• Budget facility supplies costs by conducting inventory and overseeing ordering process
• Maintain certifications of all aquatic team members

MINIMUM QUALIFICATIONS:

• Current American Red Cross Lifeguard and Water Safety Instructor certification or equivalent
• Current American Red Cross Lifeguard Instructor certification or equivalent
• Current American Red Cross CPR for the professional rescuer certification or equivalent
• Thorough knowledge of aquatic operations and programing
• Standard program evaluation methods and report writing procedures
• Techniques of effective supervision and training
• Knowledge of Aquatics program activities such as swim and water safety classes, water sports and exercise programs as they pertain to the interests of faculty/staff, students, the general public, and others
• Skill in responding effectively to program issues and guest interests
• Ability to plan programs, special events and community service activities
• Will be expected to work extended hours, weekends, and holidays during the season with a more flexible schedule October-March

DESIRED QUALIFICATIONS:

• A minimum of 4 years of management experience
• Bachelor's degree in sports management, recreation, physical education, hospitality, related field or equivalent experience
• Prior responsibility in daily P&L management and budget oversight
• Proven management and leadership experience in the food and beverage, recreational and aquatics industry
• Operational knowledge of food and beverage, recreation and aquatics, parties, corporate events and teambuilding
• Prior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, camps, fitness programming, and other related services
• Prior experience managing marketing programs
• Operational knowledge of risk management
• Skilled at identifying and creating opportunities to deliver revenue goals
• Aquatics programming and event operations expertise required

TRAVEL REQUIREMENTS:

• Some travel required

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Will be required to sit for extended periods of time operating a computer
• Office and facility have intermittent noise
• Must be able to lift 50 pounds waist high
• Ability to travel to national events and regional events