FOOD & BEVERAGE TEAM MEMBER - Emerald Acres Sports Connection

Sports Facilities Management, LLC

LOCATION: Mattoon, IL

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Emerald Acres Sports Connection is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Mattoon, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Emerald Acres Sports Connection is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Food & Beverage Team Member is responsible for providing efficient food services procedures to be used in all food areas and to assist the Food & Beverage operations in daily preparations and execution of events.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist customers as needed with outstanding customer service
• Operate an electronic point of sale (POS) system
• Perform basic mathematical computations
• Communicate with the public in a tactful, polite, and friendly manner
• Clean concession areas and tables; assist in preparing and serving food items; fill condiment containers
• Pick up in and around concession areas
• Scrape and rinse dishes, load dishwasher and operate dishwashing machine, wash dishes, carts, pots, pans, and equipment
• Take and record temperature of food to ensure proper temperature controls in the transportation of food
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
• Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.
• Alert management immediately regarding mistake or adjustment to point of sale (POS) system
• Check IDs to verify legal drinking age
• Monitor and manage customer alcohol consumption to prevent over-serving
• Recognize and respond to signs of intoxication
• Follow all local and state regulations regarding alcohol service

MINIMUM QUALIFICATIONS:

• Must be at least 21 years of age (due to legal requirements for serving alcohol)
• Must have or be willing to obtain a valid alcohol server certification
• Must be able to work weekends, nights, and holidays
• Prior experience operating a cash register and balancing a cash drawer
• Ability to communicate in a positive, friendly manner with patrons
• One year of customer service experience

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• Will be required to stand for extended periods of time
• Able to enter information on computers
• Must comply with safety and health code standards
• Good personal hygiene
• Facility has intermittent noise
• Must wear proper uniform

PREFERRED:

• Current Food Handlers Card
• CPR/First Aid Certified
• 1+ years of experience in food service environment