PARK MONITOR - Fort Bend Epicenter

Sports Facilities Management, LLC

LOCATION: Rosenberg, TX

DEPARTMENT: OPERATIONS

REPORTS TO: DIRECTOR OF OPERATIONS

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

The Fort Bend Epicenter is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Fort Bend County, Texas. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

The Fort Bend Epicenter is managed by Sports Facilities Management, LLC, The Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Park Monitor maintains a safe and secure environment for guests and team members by patrolling and monitoring premises and personnel.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Provide customer service to guests, vendors, participants, and colleagues
• Raise/ Lower U.S. flags and fold according to procedures
• Maintaining the Facility Operations Center including providing information, signing in visitors, issuing equipment (keys, radios, fleet vehicles, chairs, tables, etc.)
• Monitor fire alarms and other emergencies and lead implementation of the facility's Emergency Action Plan while communicating effectively with staff and first responders
• Conduct regular inspections of the facility to facilitate a safe environment for guests, vendors, participants, and staff
• Monitor CCTV
• Perform preventive maintenance (PM) inspections on company equipment/ property
• Generate and complete incident reports when needed
• Demonstrate basic computer knowledge
• Organize and file all documentation relating to the position
• Assist facility staff in crowd management
• Comply and adhere to policy & procedures
• Assist other departments in need to accomplish event expectations & facility objectives
• Provide shift/event reports
• Other duties as assigned by management

MINIMUM QUALIFICATIONS:

• 1-3 years of experience in facility or event management, sports administration, or a related field preferred
• Must have excellent interpersonal, problem solving and negotiating skills
• Must be a team player
• Must have excellent verbal and written communication skills
• Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
• Must be willing to work a flexible schedule, including evenings, weekends, and holidays required
• Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period of time

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend into awkward positions while performing job functions
• Facility has intermittent noise
• Weekends, nights, and holidays required