SFA|SFM
  • 11-Jun-2018 to 08-Feb-2019 (EST)
  • Rocky Mount, NC, USA
  • Part Time

TICKET SELLER/TICKET TAKER

RMCF SFM, LLC-ROCKY MOUNT EVENT CENTER

LOCATION:                           Rocky Mount, NC

DEPARTMENT:                   OPERATIONS

REPORTS TO:                     GENERAL MANAGER

STATUS:                               PART-TIME

The Rocky Mount Event Center is an SFM managed facility that will open in October of 2018, in Rocky Mount, NC which is located in the eastern part of the state. The first-class facility is comprised of 165,000 square feet that will have the capacity to host the multi-courts tournament, trade shows, meetings, concerts and community events. The facility also has 15,000 square foot family entertainment center that has a variety of interactive games, ropes course, climbing walls and other family-friendly activities.

POSITION SUMMARY:

The Ticket Seller and the Ticket Taker will handle all tickets for public and private events held at the Rocky Mount Event Center or any other designated facility as necessitated by promoters renting the facilities. 

 

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Courteously engaging with the public face-to-face
  • Provides information to the public regarding tickets and facility
  • Assists guests with ticketing issues and complaint resolution
  • Maintains a professional and polite relationship with team members, clients, and the public
  • Maintains work area in a professional, neat and clean manner
  • Assists all event team members and management with any additional duties
  • Adheres to all policies and procedures of the facility

 

MINIMUM QUALIFICATIONS:

  • Ability to follow oral and written instructions
  • Ability to effectively communicate with guests
  • Ability to make rational decisions and assist customers with problem-solving
  • Available nights, weekends, and holidays
  • Ability to stand for long periods of time
  • Ability to work a flexible schedule and be prompt for scheduled shift

 

WORKING CONDITIONS AND PHYSICAL DEMANDS:

  • Working environment is fast-paced
  • Must be able to lift and/or move up to 20lbs.
SFA|SFM
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