SFA|SFM
  • 12-May-2020 to 2020-06-12 (EST)
  • Branson, MO, USA
  • Part-time/Seasonal
  • Sports Facilities Management, LLC

EVENTS TEAM MEMBER

Sports Facilities Management, LLC- Ballparks of America

LOCATION:                       Branson, MO

DEPARTMENT:                OPERATIONS 

REPORTS TO:                 DIRECTOR OF OPERATIONS

STATUS:                           SEASONAL

ABOUT THE COMPANY:

Sports Facilities Management, LLC ("SFM") is emerging as the global leader in youth and adult sport, fitness, leisure and entertainment management (www.sportadvisory.com). SFM manages the day-to-day operations of world-class, community-focused sports and recreation centers, sports tourism and event-focused destinations, and sports and entertainment complexes with the mission to "improve the health and economic vitality of the communities we serve". SFM affiliated facilities hosted more than 20 million visits last year. Sports Facilities Advisory, LLC ("SFA") is the leading resource for those seeking to plan, fund, manage, and optimize sports, recreation, event and entertainment centers. 

Located in Branson, Missouri, Ballparks of America is an international baseball tournament destination. Our signature features include on-campus stay and play suites and two-thirds scale replicas of 5 classic American ballparks, complete with the dimensions and elements that make each of these iconic stadiums unique. The latest technology in synthetic turf on all fields at the facility provide the most consistent playing surface throughout the summer season, complete with covered dugouts, bullpen areas, Musco lighting and stadium-style seating at various fields creating an MLB experience for visitors across the globe. Learn more at www.ballparksofamerica.com.

POSITION SUMMARY:

Events Team Member provides the first point of contact for all guests. Our Team Members are expected to provide excellent customer service by meeting customer expectations and cultivate memorable family experiences.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Perform operating procedures relating to events and programs
  • Act as a liaison between the venue and the guests
  • Provide superior customer service
  • Clean and organize designated areas for public use
  • Ensure proper set up and breakdown of equipment; sound systems, scoreboards, game fields, parking, gates, signage, tournament offices, locker rooms, restrooms, and other equipment/materials as needed
  • Properly operate cash registers and maintain proper cash handling procedures
  • Demonstrate ability to work closely with co-workers and park visitors
  • Knowledgeable in all Safety Procedures with the ability execute procedures
  • Identify risk management opportunities
  • Conduct safety inspections and enforce all safety guidelines
  • Adhere to all facility and SFM policies and procedures
  • Adhere to all local, state, health and safety laws
  • Perform all duties as assigned by supervision

 MINIMUM QUALIFICATIONS:

  • Flexible work schedule (e.g., nights, weekends, holidays and long hours)
  • Excellent communication skills, both verbal and written
  • Ability to multi-task and prioritize in a high-volume, fast-paced environment
  • Must work well with others
  • Must take personal initiative for the betterment of the team and facility
  • Commitment to the safety and well-being of others

 WORKING CONDITIONS AND PHYSICAL DEMANDS

  • Must be able to lift 40 pounds waist high
  • May be required to sit or stand for extended periods of time both indoors or outdoors, and squat, stoop or bend
  • Must be able to work in varying weather conditions
  • Will be required to operate a computer
  • Facility has intermittent noise

 

 

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