• 12-Mar-2020 to 12-Apr-2020 (EST)
  • Branson, MO, USA
  • Full Time- exempt
  • Sports Facilities Management, LLC



LOCATION:                           Branson, MO


STATUS:                               FULL TIME  (EXEMPT)



Located in Branson, Missouri, Ballparks of America is an international baseball tournament destination. Our signature venue features include on-campus stay and play suites and two-thirds scale replicas of 5 classic American ballparks, complete with the dimensions and elements that make each of these iconic stadiums unique. The latest technology in synthetic turf on all fields at the facility provide the most consistent playing surface throughout the summer season, complete with covered dugouts, bullpen areas, Musco lighting and stadium-style seating at various fields creating an MLB experience for visitors across the globe. Learn more at www.ballparksofamerica.com.


The General Manager is responsible for the financial and operating performance of  Ballparks of America.  The objectives for this position include:

  1. Optimizing overall profitability
  2. Creating a culture of accountability which supports the organizational values
  3. Meeting or exceeding annual growth objectives
  4. Facilitating interdepartmental collaboration
  5. Employee retention and staff development
  6. Development of employee and operating policies
  7. Implementation of major business initiatives
  8. Implementation of solutions and systems that support the seven areas above.


  • Analyze operations to evaluate performance of the company and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change.
  • Appoint department heads or managers, and assign or delegate responsibilities to them.
    • Establish departmental responsibilities and coordinate functions among departments and sites.
  • Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems.
  • Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes.
  • Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency.
  • Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments.
  • Direct, plan, and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity.
  • Implement corrective action plans to solve organizational or departmental problems.
  • Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services.
  • Represent the organization and promote its objectives at official functions, or delegate representatives to do so.
  • Serve as liaisons between organizations, shareholders, and outside organizations.
  • Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies.
  • Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products.
  • Direct and give strategic direction to all departments.
  • Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities.
  • Organize and approve promotional campaigns.
  • Prepare budgets for approval, including those for funding and implementation of programs.
  • Review reports submitted by staff members in order to recommend approval or to suggest changes.
  • Continually research new technologies to increase efficiency within the business
  • Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
  • Lead staff to deliver superb customer service


  • Prior responsibility in daily P&L management and budget oversight responsibility of $2M or greater.
  • Proven management and leadership experience in the food and beverage, recreational, and entertainment industry.
  • Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and teambuilding preferred.
  • Prior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, tournaments, leagues, camps, and other related services preferred.
  • Prior experience managing marketing programs.
  • A minimum of 7 years of management experience.
  • Operational knowledge of risk management.
  • Skilled at identifying and creating opportunities to deliver revenue goals.
  • Sports programming and sports event operations expertise required. 
  • Bachelor's degree in business management, sports management, marketing, hospitality, related field, or equivalent experience.


  • Some travel involved


  • Ability to travel to national events and regional events
  • Must be able to lift 50 pounds waist high
  • Will be required to sit for extended periods of time operating a computer
  • Will be required to conduct venue tours
  • Office environment has intermittent noise, normal in nature
  • Must be able to work in varying weather conditions
  • May be required to sit or stand for extended periods of time both indoors or outdoors, and squat, stoop or ben
  • Nights and weekends are required
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